Frequently Asked Questions

Navigating Your Questions

Welcome to Aqua Plumbing and Heating’s FAQ page, where we channel Poseidon's wisdom to answer all your plumbing and heating queries. Whether you're facing a tempestuous plumbing issue or need guidance on our services, we're here to provide clarity and expert advice.

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General

What areas do you serve?
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We serve Edmonton and the surrounding metro area, providing top-notch plumbing and heating services to both residential and commercial clients.

Are your technicians certified?
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Yes, all our technicians are fully licensed, insured, and certified to handle a wide range of plumbing and heating issues.

Do you offer free estimates?
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Yes, we provide free estimates for all our services. Contact us to schedule an appointment, and we’ll assess your needs at no cost.

What payment options do you accept?
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We accept various payment methods including credit cards, debit cards, and financing options to accommodate your budget.

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Residential Plumbing Service

How often should I have my plumbing system inspected?
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We recommend having your plumbing system inspected annually to detect and prevent any potential issues early on.

What should I do if I have a leaky faucet?
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If you have a leaky faucet, turn off the water supply to that fixture and contact us for a quick repair to prevent water wastage and damage.

Can you help with water heater installation?
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Yes, we offer comprehensive water heater installation services to ensure you have a reliable supply of hot water.

What are the signs of a clogged drain?
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Signs of a clogged drain include slow drainage, gurgling sounds, and unpleasant odors. If you notice any of these, call us for a thorough drain cleaning.

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Commercial Plumbing Service

How do you handle plumbing issues in large commercial buildings?
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We have a team of experienced plumbers equipped with the latest technology to handle plumbing issues in large commercial buildings efficiently.

Do you offer maintenance plans for commercial properties?
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Yes, we offer customized maintenance plans to keep your commercial plumbing system in top condition and prevent costly breakdowns.

Can you install plumbing systems for new commercial constructions?
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Absolutely, we provide complete plumbing installation services for new commercial constructions, ensuring everything is up to code and functioning perfectly.

How quickly can you respond to a commercial plumbing emergency?
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We offer 24/7 emergency services and aim to respond to commercial plumbing emergencies within the hour.

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Emergency Plumbing Service

What qualifies as a plumbing emergency?
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Plumbing emergencies include burst pipes, severe leaks, sewer backups, flooding, and lack of hot water. If in doubt, call us and we'll advise.

What should I do if my basement is flooding?
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Immediately turn off the main water supply and any electrical appliances in the area, then call us for emergency assistance.

Are your emergency services available on holidays?
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Yes, our emergency plumbing services are available 24/7, including holidays, to ensure you’re never left stranded.

How can I prevent plumbing emergencies?
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Regular maintenance and inspections can help prevent plumbing emergencies by catching issues early before they become major problems.

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Boiler Install & Repair Service

How often should my boiler be serviced?
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Your boiler should be serviced annually to ensure it is operating efficiently and safely.

What are the signs that my boiler needs repair?
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Signs include unusual noises, inconsistent heating, frequent breakdowns, and rising energy bills. If you notice any of these, contact us for a repair.

Can you replace my old boiler with a new energy-efficient model?
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Yes, we specialize in installing new, energy-efficient boilers to help you save on energy costs and improve your home’s comfort.

What should I do if my boiler stops working?
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Check if the thermostat is working and the power supply is on. If the boiler still doesn't work, call us for an immediate repair service.

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Furnace Install & Repair Service

How often should I have my furnace inspected?
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Your furnace should be inspected and serviced at least once a year, preferably before the heating season starts.

What are common signs that my furnace needs repair?
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Common signs include unusual noises, insufficient heat, frequent cycling on and off, and rising energy bills.

Can you install a new furnace in my home?
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Yes, we provide complete furnace installation services, helping you choose the right model and ensuring it’s installed for optimal performance.

Do you offer emergency furnace repair services?
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Yes, we offer 24/7 emergency repair services to address any urgent furnace issues promptly, ensuring your home stays warm and comfortable.

Make Waves with Aqua Plumbing and Heating

Ready to dive into superior plumbing and heating solutions? Contact us now to schedule an appointment or request emergency service. Let Aqua Plumbing and Heating bring Poseidon’s wisdom to your home or business!